[Solved] Didn't get account symbol after purchase EA

[ooahbengoo]

I have a problem here.. I just purchased my Gunblade, i get its alt avatar but i dont get its account symbol...anyone can help me?

My IGN: hamjipeng

[GM_Scooby]

I have a problem here.. I just purchased my Gunblade, i get its alt avatar but i dont get its account symbol...anyone can help me?

My IGN: hamjipeng

Dear player,

Please provide the following information to hon@garena.com for us to assist you further:

*Garena UID
*Garena Username
*HoN Character name
*Nature of the problem

Regards,
Garena Customer Care Team

[ooahbengoo]

I want to know, why is Hon Support Team ignoring my emails and my problem. It has been 2 weeks plus since I issued my missing Gunblade symbol to them. Hon Support said respond to them within 48 hours if i still havent get my symbol, but now they are ignoring my emails? I never get a single reply from them after i responded as I still havent have my symbol yet. Mod, please issue my problem to the person in charge..thank you. I', very pissed off as they keep ignoring my mails.